Recognition is what best motivates people who work for you. This idea-packed guide describes rewards of all kinds for many different situations. It includes examples from organizations all across the United States — everything from a spontaneous, verbal "thank you" to a company-wide employee recognition program.

Are you in a new management job that you weren't expecting? Congratulations! To help you jump in head first, these best-selling authors of Why Teams Don't Work will help you identify essential factors and work with them. Learn abou the skills you bring to the challenge; what success is and how to achieve it; overcoming your weaknesses; getting others on your side; getting organized fast; and directing others towards action.

Gain a new understanding of communication as the Showkeirs explain the human tendency to hide, sugarcoat or deny facts to achieve a desired end. They also demonstrate how honest, authentic conversations can energize employees and enhance performance.

Bill George, a BusinessWeek top 25 manager in 1998, calls for CEOs to think long term and ignore the tyranny of stock prices. This former Medtronic CEO has created an awe inspiring look at honest leadership and a better future.

Roam presents excellent tips for communication that tap into a person's innate ability to think visually. Test yourself and practice using different visual approaches. Learn how they can help you clarify problems, explore possible solutions, and persuade others to buy into your plans. Includes a list of resources and a description of the neurology of visual pathways.

Daniels describes some of the best motivational methods used by major companies like Xerox, 3M, and Kodak. Scientifically-based behavioral interventions can be fun as you set fair performance measures and provide continual feedback.

An accomplished leader always owes part of his or her success to effective delegation practices. In order to know which tasks and projects to "catch" and which ones to "release", a leader must do a little planning. This improved 2nd Edition offers guidance and tools for efficiently delegating tasks and projects. If your goal is "no surprises" leadership and smooth completion of projects, this workbook is essential.

Social marketing pioneer Richard Steckel's latest book is packed with fresh, exciting ideas for your organization. Plan for events, activities, services and memberships that further the common good through nonprofit and for profit collaboration.

The authors draw on 15 years of work with the Harvard Negotiation Project and talks with thousands of people in presenting this step-by-step approach. They describe the best way to address dilemmas such as a conflict with an ex-spouse; delivering bad news to a customer or client; negotiating care for an aging parent; facing racial tensions or politics in the workplace; and more. Learn to minimize defensiveness and anxiety when you talk about both positive and negative things closest to your heart.

This book is filled with imaginative team-building exercises based on the Dream, Believe, Dare and Do principles first presented in The Disney Way. Help yourself and your team to rethink accepted ideas, increase awareness, push your creativity and develop solutions.

Groundbreaking behavioral scientist and animal trainer Karen Pryor uncovers the secrets of changing behavior with positive reinforcement. Work with pets, kids, even yourself—without yelling, threats, punishment, guilt... or shooting the dog.

Frank details several unique business mistakes made by successful entrepreneurs—including herself. Each case history is followed by an anlysis of the mistakes made and the lessons learned.